You can access cash via your bank using our branches and network of ATMs.
Coronavirus support:
Coronavirus support:
Branch availability
We’re doing everything we can to keep our branches open and safe. However, there may be some changes to your local branch.
Get service updates
Receive updates on the availibility of core services from Post Office
Essential services
Updates on access to our essential services and support
Bill payments and top-ups
You can access our bill payment services in our Post Office branches and Payzone stores as normal.
Post Office Card Account (POCA)
There is currently no disruption to our ability to provide Post Office Card Account (POCA) services.
GOV.zhptddz.com Verify
We're experiencing an unprecedented demand for our service, so it may take us longer to process verifications.
Broadband and phone
We have revised our call centre hours and you may experience longer waits when you phone us. Please use online resources where possible.
Letters and parcels
Royal Mail and Parcelforce Worldwide are keeping delivery and collection services running, however have made some adjustments to handling procedures and services.
Access to cash
We are introducing more services to help vulnerable and isolated customers. Find out more.
Post Office Money services
Updates on access to our essential services and support
Personal Loans
We’re supporting our customers experiencing financial difficulties.
Credit Cards
We’re supporting our customers experiencing financial difficulties.
Travel, transfers and Insurance
Updates on access to our essential services and support
Travel Money
You can order currency online for 币圈快讯home delivery or collection in-branch, or buy over the counter in selected branches.
If your holiday's been cancelled, you may be eligible for a refund. We also buy back unused currency.
Travel Insurance
We've updated our Post Office Travel Insurance to provide enhanced coronavirus cover on all new policies.
Find out what's covered for your trip once the Government or FCO say it’s safe to travel to your destination.
Online Money Transfers
There is currently no disruption to our Online Money Transfer services.
You can continue to use our branches, app and the web to make international transfers.
Life Cover
We want to reassure new customers and existing policyholders that there are currently no changes to Post Office Term Life Insurance or Over 50s Life Insurance. Please note however, we are not accepting new applications for Free Parent Life Cover.