How will Brexit affect our products and services?

From 1 January 2021, the way some of our products operate will change. Most of these changes will be minimal and should not affect how you use them, but some will mean we all need to do things a little differently.

Updates to our products

 

We’re committed to keeping you up to date on any and all impacts Brexit may have on our services. As well as reacting to the evolving situation, this page is also reviewed regularly to ensure that all information is relevant and accurate.

 

 

Posting to the EU
Travelling in the EU
Financial services
Phone charges
Unaffected products
Posting to the EU Travelling in the EU Financial services Phone charges Unaffected products
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Posting to the EU

The rules around posting abroad will change. Customers posting from England, Scotland and Wales will be required to attach customs declaration forms to all items containing gifts or goods being sent abroad, including to EU destinations.

Customers posting from Northern Ireland will not be required to attach customs declaration forms to items being sent to EU destinations, but they continue to be required for gifts or goods being sent to non-EU destinations.

You can download customs forms and learn about how to do this to help you when you next visit us in-branch.

Customs declaration forms

 

Pricing

Postal prices to EU countries are currently VAT-exempt or subject to VAT at 20%. From 1 January, we are expecting VAT on postage to EU destinations to change to zero-rated. Our price finder can help you learn more about postage prices.

This information is based on the government’s advice that the zhptddz.com is leaving the EU Customs Union on 31 December 2020. These rules may be subject to change.

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Travelling in the EU

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Financial services

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Phone charges

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Unaffected products